Tickaroo is a public platform. Users can search for and read public data on Tickaroo from all over the world.
The following data is tracked when one visits Tickaroo’s websites and/or apps.
In order to obtain anonymous analysis of usage regarding Tickaroo products, Tickaroo saves anonymous cookies via one’s browser. You can deactivate these cookies via your browser settings.
We use this data in order to optimize our technology’s intended use.
Tickaroo also saves the language settings of the in-use browser, in order to be able to automatically display your preferred language.
Tickaroo uses Google Analytics in order to gather data concerning usage of our platform via its users. We use this data to continually improve our software’s performance and usability. You can deactivate Google Analytics with this browser plugin.
This website uses Google AdSense. This concerns a service from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, which is used to include advertisements on web pages. Google AdSense uses “cookies”. These are files which, through their being saved, allows Google to analyze your usage of a website. In addition to using Google AdSense, web beacons are also used. Web beacons are invisible graphics that allow Google to analyze the clicks and traffic on a website, and similar information. The information gathered via cookies and web beacons, your IP-address as well as the delivery of ad information, are transferred to one of Google’s servers located in the USA and saved there. Google could pass this gathered information onto third parties, if this is legally allowed or if Google assigns or uses third parties for analyzing the provided data.
However, Google will merge your IP Address with other saved data. Through the corresponding settings in your internet browser, you can hinder the saving of these cookies on your PC. However, it is possible that the content of this website will not be able to be used in the same capacity. Through the use of this website, you agree to the processing of your personal data collected by Google in the above described manner and for the above-mentioned use.
We use Freshdesk for the timely processing of your support requests. You can find Freshdesk's Data Security Policy here.
Should you want to send your messages to us directly, please send your support request via email to email@example.com.
Tickaroo software is hosted within the EU on Amazon Web Services. In using this hosting service, Tickaroo also uses the VPC-Service.
Amazon Web Service has the following certification:
For more information, please click here.
Tickaroo’s data backup is managed by MongoDB. The service is hosted for Tickaroo within the EU. Mongo DB is a participant of the EU-US Privacy Shield Program.
In order to create an account, you must be at least 16 years old!
In order to publish data on Tickaroo, you must create an account. An alias can be used as a user name.
In order to register and log in, Tickaroo requires the use of a valid email address in order to authenticate the account. Otherwise no data will be saved to this account.
If you use the Facebook Login option, Facebook generates a one-time ID for the Tickaroo App with which we can authenticate the account. In order for you to be able to log in again in the future, we must save this ID.
You would like to delete your account? Please click here.
You have questions concerning your account? Please click here.
You have questions concerning your data and how it is used? Please click here to contact our privacy officer Tassilo Busche.
You are welcome to provide a link to your Facebook account, your website, and/or your Twitter account on your Tickaroo Profile page. This makes it easier for other users to contact you. However, this is not a requirement.
When you have an account with Tickaroo, you have the option of following players, games, leagues, reporters, or locations. What you follow is then saved to your account in order to present the latest news about your followed content.
Please be aware that all messages posted after logging into Tickaroo are published publicly and are publicly accessible.
Please ensure that when preparing text, photo, or video material that you have the rights for the content and that the shown or mentioned individuals are in agreement that their information (name, photo, video, and other personal information) is being published by you.
Should you fail to do this, we reserve the right to immediately disable your account and delete your content from the platform.
We collect and use information from users in order to review the use of our services, so that we can continue to optimize our products.
Registration information: In order to register for a Tickaroo account the prospective user is required to submit certain personal information to Tickaroo, for example a username, password and an email address. Some of this information, specifically the username, is open to the public. This means that it is visible on the profile page of the user as well as in the search function. In order to have access to certain services, such as the search function, login is not required.
Further information: Should the user wish, additional information may be uploaded to the profile page, for example, a profile photo. The account can be further personalized by including links for the user’s website, a Facebook or Twitter profile. The inclusion of the above-mentioned additional information, that is, information that is not required for registration of an account, is not mandatory and can be added at the discretion of the user.
Livecasts, lists and other public information: The main goal of our services is to help users to globally share and disseminate information. The majority of information that the user provides us with is information that we share on behalf of the user. This includes not only the user’s livecasts and its metadata but also lists that the user has made, people who follow the user, livecasts that have been favorited by the user, comments and other information as well. With regard to the basic settings, we make almost all of the information that the user sends us public. The email address of the user is not visible in the basic settings. The public information of the user is shared immediately. For example, the public livecasts from users are searchable via many search engines. Therefore, the user should be careful with all of the information that is shared and made public with Tickaroo, and not solely concerned with information that is entered into livecasts.
Information that the user shares via Tickaroo can be accessed and read globally.
Location information: The user can choose if they want their location to be shared in their livecast or displayed in their profile. If the user sends their location while writing a livecast, we can use their exact coordinates to better optimize our services.
Server log files: Our servers automatically save information (server log files) that originate from the use of our services. Examples of server log files is data such as IP addresses or the type of browser being used. Other actions, such as interactions with our website and applications can also be included in server log files. If we have not already deleted the server log files, we will delete them or remove all general account IDs such as usernames, complete IP addresses or email addresses after three months.
Links: Tickaroo can follow how the user uses links in the livecasts within our services as well as the forwarding of livecasts by users and third parties. We do so as to improve our services and for the benefit of collecting statistics, for example how often a link has been clicked. This serves as information for the reporter.
Services from third party providers: Tickaroo’s offerings include services from third party providers. Google Analytics helps us to determine how our services are being used. These providers can collect information which are part of the web browser and mobile requests as sent by the user.
Google Analytics: This website uses Google Analytics, a web analytic service of Google Inc (“Google”). Google Analytics uses “cookies”, a small data file, that is saved to your computer and enables an analysis of your use of the website. The information of your use of the website provided by these cookies (including your IP address) is transferred to a server from Google in the USA and is saved there. Google uses this information in order to evaluate your use of the website, to create reports about the website activity for the website administrators, and with the website and internet use, to render further bundled services. Google may also share this information with third parties, provided that it is required by law or if the third party is processing this data in the employment of Google. Google will not connect your IP address with other data from Google. You can hinder the installation of cookies through the corresponding settings on your browser software. However, please note that should you do this, not all functions of this website will be available for you to use. Through the use of this website, you declare your agreement to the processing of data collected through Google in the above-mentioned ways and manner and confirm your agreement to these uses.
We do not disclose or release our users’ private information, except in the rare cases mentioned here:
Consent: We are permitted to share or disclose user data with his or her express consent. For example, when he or she uses a third-party program or application that requires access to his or her Tickaroo Account.
Believed violation of rights: We are permitted to save or disclose user data, in the case that we believe that it is absolutely necessary in order to fulfil laws, regulations or legal requests, to ensure the safety of the people, to combat fraud, to arbitrate safety or technical issues, or to protect the rights and property of Tickaroo.
Non-private and non-personal data: Tickaroo is authorized to transfer and reveal non-private data or non-personal data of users. For example, public livecasts or the number of users who clicked on a specific link (even in the case that the link was clicked on by only one person).
Registered users receive access to functions, which allow them to change the personal data affiliated with their account.
The user is also able to permanently delete his or her account. As soon as one’s account is deactivated, it is no longer visible on tickaroo.com.
This website is not made for individuals under the age of 16. If parents or guardians believe that their child published personal data on Tickaroo without their consent, they may contact us via firstname.lastname@example.org. Tickaroo deliberately does not collect personal information from children under the age of 16. Should we find out that a child under the age of 16 gave their personal information to us, we will delete this information and the account as soon as possible.
You have the right to redact your previously given consent at a future date according to Art. 7 Abs. 3 DSGVO.
You may object at any time to future processing of your affected data in accordance with Art. 21 of DSGVO. The objection can especially be entered against the processing of data for the purposes of direct advertising.
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