Tickaroo Privacy Policy

Please note, only the German version of the Privacy Policy is legally binding.

Tickaroo is a public platform. Users worldwide can search and read data published on Tickaroo.

I. Name and address of the responsible party

The responsible body within the meaning of the General Data Protection Regulation and other national data protection laws of the member states and other data protection regulations is the:

Tickaroo GmbH
Waffnergasse 8
93047 Regensburg
Telephone: (09 41) 58 61 25 78
E-Mail: directsupport@tickaroo.com
 
represented by:
Naomi Owusu und Mathias Ulbrich (management)

II. Data protection officer

The data protection officer of the responsible body is:

Matthias Baumgartner
Projekt 29 GmbH & Co. KG
Ostengasse 14
93047 Regensburg
anfrage@projekt29.de

III. General information on data processing

1. Scope of processing of personal data

As a matter of principle, we gather and utilize users’ personal data only to the extent necessary to provide a functional website, our contents, and services. The regular processing of our users’ personal data only occurs with the user's consent. An exception is made in cases where prior consent cannot be obtained, and in the case processing of data is legally permitted.

2. Legal basis for the processing of personal data

Insofar as we obtain the consent of the data subject for the processing of personal data, Art. 6 para. 1 lit. (a) of the EU Data Protection Regulation (DSGVO) serves as the legal basis.
In the processing of personal data necessary for the performance of a contract to which the data subject is a party, Article 6 paragraph 1 lit. (b) DPA serves as the legal basis. This also applies to processing operations necessary for the performance of pre-contractual measures.
Insofar as the processing of personal data is necessary to fulfil a legal obligation to which our company is subject, Art. 6 para. 1 lit. (c) DSGVO serves as the legal basis.
If the processing is necessary to safeguard a legitimate interest of our company or of a third party and if the interests, fundamental rights and freedoms of the data subject do not outweigh the former interest, Art. 6 para. 1 lit. (f) DSGVO serves as the legal basis for the processing.

3. Data deletion and storage duration

The personal data of the person concerned will be deleted or blocked as soon as the purpose of the storage is no longer applicable. Furthermore, data may be stored if this has been provided for by the European or national legislator in EU regulations, laws or other regulations to which Tickaroo GmbH is subject. Data is also blocked or deleted when a storage period prescribed by the aforementioned standards expires, unless there is a need to continue storing the data for the purpose of concluding or fulfilling a contract.

IV. Provision of the website and creation of log files

1. Description and scope of data processing

Whenever you visit our website, our system automatically collects data and information from the computer system of the calling computer. This log data may include data such as IP address, browser type, accessed liveblogs, APIs, websites and their dependencies (graphics, videos, JS/CSS files, fonts etc.) as well as websites from which the user's system accesses our website. Other actions such as interactions with our website may also be included here. This data is not stored together with other personal data of the user.

2. Legal basis and duration of data processing

Temporary storage and processing are carried out in accordance with Art. 6 para. 1 lit. (f) DSGVO. Personal data in log data is regularly deleted after a maximum of 30 days.

3. Purpose of the data processing

The temporary storage of the IP address by the system is necessary to enable the website to be delivered to the user's computer. For this purpose, the user's IP address must remain stored for the duration of the session. The storage in log files is done to ensure the functionality of the website. Furthermore, the data is used to optimise the website, to create anonymous access statistics and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context.

4. Possibility of objection and removal

The collection of data for the provision of the website and the storage of the data in log files is mandatory for the operation of the website. There is therefore no possibility of objection on the part of the user.

V. Use of cookies

1. Description and scope of data processing

Like many other websites, Tickaroo uses cookies. Cookies are text files that are stored on the user's computer system by the Internet browser or by the Internet browser itself. When a user visits a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again.
We use cookies to make our website more user-friendly. Some elements of our website require the calling browser to be able to be identified even after a page change.
In addition, we use cookies on our website which enable an analysis of the surfing behaviour of the users and which serve to create anonymous access statistics.
Furthermore, cookies may be set by providers independent of the responsible party for advertising purposes.
When calling up our website, the user is informed about the use of cookies for analysis purposes and their consent to the processing of the personal data used in this context is obtained. In this context, reference is also made to this data protection declaration.

2. Legal process for data processing

The legal basis for the processing of personal data using technically necessary cookies is Art. 6 para. 1 lit. (f) GDPR.
The legal basis for the processing of personal data using cookies for analysis purposes is Art. 6 para. 1 lit. (a) GDPR if the user has given his or her consent.
The legal basis for processing for advertising purposes is Art. 6 para. 1 lit. (f) GDPR.

3. Purpose of data processing

The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized even after a page change. Other cookies are used to improve usability, for example to save the language setting. The user data collected by technically necessary cookies is not used to create user profiles. 
The analysis cookies are used for the purpose of improving the quality of our website and its contents. The analysis cookies enable us to find out how the website is used and thus to constantly optimise our offerings. The purpose of the advertising cookies is the correct and successful display of advertisements.
These purposes also include our legitimate interest in the processing of personal data in accordance with Art. 6 para. 1 lit. (f) GDPR.

4. Duration of storage, possibility of objection and removal

Cookies are stored on the user's computer and transmitted by the user to our site. Therefore, you as a user also have full control over the use of cookies. By changing the settings in your Internet browser, you can deactivate or restrict the transmission of cookies. Cookies already stored can be deleted at any time. This can also be done automatically. If cookies for our website are deactivated, it is possible that not all functions of the website can be used to their full extent.
Third party cookies can be deactivated via the following websites:
www.youronlinechoices.com (European)
optout.aboutads.info (American)
5.  Cookie Settings

VI. Use of Tickaroo

When using Tickaroo it is possible to create liveblogs. Here the user has the possibility to publish and comment on content. We explicitly point out that liveblogs and comments do not serve to disseminate personal data. Content on Tickaroo is usually public, i.e. openly accessible on the internet and is possibly indexed by search engines. Before posting content, the user shall ensure that they have the necessary rights to do so and that persons shown or mentioned agree to the publication of their data (e.g. name, image, video, location). The user has the option to add a location to a liveblog. If desired, they can have their location determined once by the end device. Liveblog entries are automatically tagged with the country from which they are sent via GeoIP. This takes place on our servers and not through external service providers. By actively using Tickaroo, you hereby agree to this.
The data entered by the user will remain at least until the user account is deleted. If data is deleted by the user before this time, it is possible that for reasons of data integrity it will continue to be stored but will no longer be displayed. A complete deletion of all user data is possible upon request.

VII. Smart Assist (Artificial Intelligence)

1. Description and scope of data processing

To support the creation of live blog content, we offer the option of using artificial intelligence (AI). With this tool, users have the option of accessing AI support that can assist with creating summary texts from bullet points, tonal adjustments, spelling corrections, creation of captions, etc. The features offered are subject to continuous development and can change in number, characteristics, and availability at any time. When using Smart Assist, data is transferred to our partners AWS and OpenAI (possibly to locations in the USA). AWS uses AI models from Cohere and Anthropic. In addition to the text entered and images uploaded, this data may also contain the IP address and other technical features of the browser used. No cookies are set in this process. The user will be informed of these processes separately before the first use. The user is responsible for ensuring that no third-party rights are infringed by entering data and images. By using Smart AI, the user agrees to the transfer and processing of the data

Further information:
AWS Bedrock Privacy Policy (https://docs.aws.amazon.com/bedrock/latest/userguide/data-protection.html)
OpenAI Business terms (https://openai.com/policies/business-terms)

2. Legal basis for the data processing

The legal basis for data processing is Art. 6 para. 1 lit. b GDPR and, if the user has consented, Art. 6 para. 1 lit. a GDPR. Any transfers to the USA are subject to the EU standard contractual clauses. The duration of processing ends with the use of Smart Assist. IP addresses are stored for up to 90 days.

3. Purpose of the Data Processing

The processing of personal data serves to integrate AI models into the live blog seamlessly. Any transfer to the USA is necessary because the models used are provided by our partners in data centers there. It is ensured that user content is not used to train the AI models.

4. Possibility of Objection

The user can object to the transfer and processing of their data for the future at any time. The corresponding query dialog can be reopened anytime via the help menu.

VIII. Comments

The Live Blog Commenting capability provides users with the opportunity to create and leave comments within a Live Blog. This can be done with a customer-specific account or by specifying a user name of your own choice. The latter is kept in the browser's local storage for future comments. In addition to the user name or user ID, date, time, user image (if applicable), and the IP address of the creator can also be stored for each comment. This makes it possible to block individual users for a certain period of time should the user’s behavior be deemed inappropriate. Tickaroo reserves the right to delete comments reported as offensive without warning and without cause. The user's IP address is deleted after 30 days at the latest. The legal basis for the storage and processing is Art. 6 para. 1 lit. f of the GDPR. This serves to secure our infrastructure.

IX. Registration

1. Description and scope of data processing

On our website, users have the option to register by providing personal data. The data entered into the registration form is transmitted to and stored by us or by the service provider we use for authentication purposes. Data is only shared to the extent necessary for the use of service providers (e.g., for authentication or payment processing).

For registration, login, and user management, we use the external service provider Descope Inc. (Customer Identity & Access Management, CIAM). Processing takes place in data centers located within the European Union.
The following data is collected as part of the registration process:

• Username (this does not have to be the user's real name)
• Password or authentication data (e.g., password, magic link, multi-factor authentication)
• Email address
• IP address
• Date and time of registration
• Technical metadata (e.g., device and browser information)
• Internal user ID, as well as roles and permissions

To protect our infrastructure, we employ mechanisms to detect and prevent misuse (e.g., automated registration attempts or login attempts).

By registering, the user consents to the processing of this data.

In addition, users may optionally add the following information to their account:

• Name
• Profile picture
• Byline
• Author profile link

This information is displayed in the Live Blog Widget if configured accordingly.

When using Tickaroo Pro and Tickaroo Subscriptions, certain customer data may be transferred to the payment service provider Stripe Inc. Payment methods are collected directly by Stripe through a JavaScript integration and are not stored by Tickaroo. Further information can be found in Stripe's privacy policy. By signing up for Tickaroo Pro, you consent to the collection, processing, and transfer of this data.

Upon a successful login, the user ID, IP address, and a timestamp are stored. In the event of a failed login attempt, the email address used is stored instead of the user ID. In addition, the number of failed login attempts is recorded until the next successful login in order to temporarily lock the affected account after too many unsuccessful attempts.

2. Legal basis for the data processing

The processing of data collected during registration is carried out for the performance of a contract or in order to take steps prior to entering into a contract pursuant to Article 6(1)(b) GDPR.

Where additional optional data is collected, processing is based on the user's consent pursuant to Article 6(1)(a) GDPR.
The storage of IP addresses and information relating to login attempts is carried out to ensure the security of our systems based on Article 6(1)(f) GDPR.

3. Purpose of the data processing

Registration is required to create a Tickaroo account. This account enables users to create and edit live blogs. It is still possible to view live blogs without an account. User registration is necessary for the performance of a contract with the user or in order to take steps prior to entering into a contract. This applies, for example, when using Tickaroo Pro.

The use of Descope serves the purposes of secure authentication, user management, and protection against misuse.

The IP address is stored to protect the infrastructure against attacks. Data transfers to Stripe are carried out for the processing and administration of subscriptions and other paid Tickaroo products.

The recording of login attempts serves to protect the infrastructure, for example by preventing attacks involving automated password guessing.

By submitting contact information for the purpose of creating a Tickaroo account (including trial accounts), the user agrees to receive onboarding emails that are directly related to the use of our software. Users may object to receiving these emails at any time. An unsubscribe link is included in every email.

4. Retention period

The data is deleted as soon as it is no longer required for the purposes for which it was collected. In the case of data collected during the registration process, this occurs when the registration on our website is terminated.

Where registration serves the performance of a contract or the implementation of pre-contractual measures, data will be deleted once it is no longer required for the performance of the contract. Even after the contract has ended, it may be necessary to retain personal data of the contractual partner in order to comply with contractual or legal obligations.

5. Right to object and removal options

Users may terminate their registration at any time. The data stored about them can be modified at any time in their profile settings.
If you wish to delete your account and all associated data, please contact our support team.

Where the data is required for the performance of a contract or the implementation of pre-contractual measures, early deletion is only possible insofar as no contractual or statutory obligations prevent such deletion.

X. Contact via web form and e-mail

1. Description and scope of data processing

There are contact forms on our website which can be used for electronic contact. If a user takes advantage of this option, the data entered in the web form will be transmitted to the external service providers Freshdesk, Hubspot, or Salesforce. The data includes:

• Name
• Category
• Company name (optional)
• E-mail / telephone number
• Message
• In case of a transfer to Hubspot, the cookies set by Hubspot (see XII.5)
  
  

2. Legal basis for the data processing

The legal basis for the processing of the data is Art. 6 para. 1 lit. (a) DSGVO if the user has given his consent.The legal basis for the processing of data transmitted in the course of sending an e-mail is Art. 6 para. 1 lit. (f) DSGVO. If the e-mail contact is regarding the conclusion of a contract, the additional legal basis for processing is Art. 6 para. 1 lit. (b) DSGVO.

3. Purpose of the data processing

The processing of the personal data from the web form serves us solely in regard to the establishment of contact. In the case of contacting us via e-mail, this is also the necessary legitimate interest in the processing of the data. The processing of the data collected by Pardot and Hubspot serves to better understand the request in order to better respond to the customer or interested party.

The other personal data processed during the sending process serves to prevent misuse of the contact form and to ensure the security of our information technology systems. The summary of communication at Freshdesk gives us the possibility to process support requests in a timely manner.

4. Duration of Storage

The data will be deleted as soon as they are no longer required for the purpose for which they were collected. For personal data from the contact form and those sent by e-mail, this is at the latest when the contractual relationship with the user is terminated.

5. Possibility of Objection and Removal

The user has the possibility to revoke their consent to the processing of personal data at any time. If the user contacts us by e-mail, they can object to the storage of their personal data at any time. In such a case the conversation cannot be continued.

A revocation request can be sent by e-mail to directsupport@tickaroo.com.

All personal data stored in the course of the contact will be deleted in this case

XII. Use of external services

1. Google

Tickaroo uses services of Google Inc. or Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (»Google«). These services may set cookies with usage data being transferred to Google. The processing is carried out in accordance with Art. 6 para. 1 lit. (f) DSGVO. Further information can be found in the Google data protection declaration.

• Google Analytics: to obtain data on the use of the platform by users. With this data we constantly improve the performance and usability of our software. You can deactivate Google Analytics with a browser plugin here. Google Analytics is also used in the mobile applications (apps). By using our apps, you agree to the collection and processing of data about your device and your activities in the apps.
• Google AdSense: for the integration of advertisements. Google AdSense uses cookies, thereby allowing Google to analyse the data from your use of our website. In addition, Google AdSense also uses web beacons, non-visible graphics that allow Google to analyze clicks on this website, traffic, and similar information. The information obtained via cookies and web beacons, your IP address and the delivery of advertising formats are transmitted to a Google server, possibly located outside the EU, and stored there. You can prevent the aforementioned cookies from being stored on your PC by changing the appropriate settings in your Internet browser. You can deactivate interest-related advertising from Google here. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes as stated above.
• Google Tag Manager: to manage the analysis and ads. This service is loaded by the browser directly from Google servers.
• In the mobile applications for iOS and Android, Tickaroo uses Firebase Crashlytics. Should a crash occur on your device, you will be asked if you would like to send useful information about the crash (device type, operating system, software version, log output of our app) to Tickaroo via Fabric (Privacy Policy Fabric). No data will be transmitted without your consent. It is not possible for us to subsequently assign reports to individual users.

2. Adobe Typekit

This site uses fonts provided through the Typekit service of Adobe Systems Inc. 345 Park Avenue, San Jose, CA 95110-2704, USA (Adobe). The browser loads the fonts directly from Adobe servers when you visit the site. No cookies are set. For more information, please click here.

3. Prismic

Parts of this site are built with technology from Prismic. When you visit these sections, your browser loads content such as JavaScript or image files from Prismic servers. It is possible that functional cookies may be set that are necessary for the correct functioning of the site. For more information, please click here.

4. Hubspot

Parts of this site use the analysis tool Hubspot from HubSpot Inc. , 25 First Street, Cambridge, MA 02141 USA. HubSpot Inc. participates in the EU-US Privacy Shield Framework. HubSpot Ireland Limited and its affiliates set individual cookies in order to create a pseudonymous user profile. These cookies do not contain any personal data, but only a unique identifier. An overview of the cookies that are set can be found here. HubSpot records together with the IP address and the unique identifier, which pages were visited. If necessary, values are temporarily stored in form fields. As soon as you enter and send your data in a contact form, this data can be linked to the information collected by HubSpot. Until this time, it is impossible for us to assign the data. If you access our offer via an external link (e.g. from a social media post), it is possible that the link was previously redirected via HubSpot in order to measure the reach and success of a campaign. You can prevent HubSpots's cookies from being stored in your browser at any time, but it is possible that not all of the website's functions can be used to their full extent. 

The collection and processing of data is carried out in accordance with article 6 paragraph 1 letter f of the DSGVO. You can find further information at HubSpot Legal Stuff.

5. hCaptcha

hCaptcha is used to prevent the registration of bots and fake accounts. This service is only active when a user account is registered.

6. Cloudflare

We use the "Cloudflare" service. The provider is Cloudflare Inc, 101 Townsend St., San Francisco, CA 94107, USA (hereinafter referred to as "Cloudflare"). 

Cloudflare offers a globally distributed content delivery network with DNS. The information transfer between your browser and our website is technically routed via the Cloudflare network. This enables Cloudflare to analyze the data traffic between your browser and our website and to serve as a filter between our servers and potentially malicious data traffic from the Internet. Cloudflare may also use cookies or other technologies to recognize Internet users, but these are used solely for the purpose described here.

The use of Cloudflare is based on our legitimate interest in providing our website as error-free and secure as possible (Art. 6 para. 1 lit. f GDPR).

The data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.cloudflare.com/privacypolicy/.

Further information on security and data protection at Cloudflare can be found here: https://www.cloudflare.com/privacypolicy/.

We have a data processing agreement (DPA) in accordance with Art. 28 GDPR with the above-mentioned provider. This is a contract required by data protection law, which ensures that the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

XIII. Rights of data subjects

If your personal data is being processed, you are the person concerned within the meaning of the DSGVO and are entitled to the following rights in relation to the person responsible:

1. Right of access to information

You can request confirmation from the person responsible as to whether personal data concerning you is being processed by us.

If such processing is carried out, you may request information from the controller on the following:

• the purposes for which the personal data are processed;
• the categories of personal data processed;
• the recipients or categories of recipients to whom the personal data concerning you have been or will be disclosed;
• the planned duration of storage of the personal data concerning you or, if it is not possible to give specific details, criteria for determining the duration of storage;
• the existence of a right of rectification or erasure of personal data concerning you, a right to have the processing limited by the controller or a right to object to such processing;
• the existence of a right of appeal to a supervisory authority;
• all available information on the origin of the data, if the personal data are not collected from the data subject;
• the existence of automated decision-making, including profiling in accordance with Art. 22 (1) and (4) DSVGO and – at least in these cases – meaningful information about the logic involved and the scope and intended consequences of such processing for the data subject.

You have the right to request information as to whether personal data concerning you is transferred to a third country or to an international organisation. In this context, you may request to be informed of the appropriate guarantees in accordance with Art. 46 DSGVO in connection with the transfer.

2. Right of rectification

You have the right to obtain from the data controller the rectification and/or integration of any personal data processed concerning you if it is incorrect or incomplete. The controller shall make the correction without delay.

3. Right to restrict processing

You may request the restriction of the processing of personal data concerning you under the following conditions:

• if you dispute the accuracy of the personal data concerning you for a period of time that allows the controller to verify the accuracy of the personal data;
• the processing is unlawful and you oppose the deletion of the personal data and request instead the restriction of the use of the personal data;
• the controller no longer needs the personal data for the purposes of the processing, but you need it in order to assert, exercise or defend legal claims, or
• if you have lodged an objection to the processing pursuant to Art. 21 Par. 1 DSVGO and it is not yet clear whether the legitimate reasons of the controller outweigh your reasons.

If the processing of personal data relating to you has been restricted, such data, apart from being stored, may be processed only with your consent or for the purpose of asserting, exercising or defending legal claims or protecting the rights of another natural or legal person or on grounds of an important public interest of the Union or a Member State.

If the restriction of processing has been restricted in accordance with the above conditions, you will be informed by the controller before the restriction is lifted.

4. Right of cancellation

Cancellation obligation

You may request that the controller delete the personal data concerning you without delay. The controller is obliged to delete such data without delay if one of the following reasons applies:

• the personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.
• you revoke your consent on which the processing was based pursuant to Art. 6 para. 1 lit. (a) or Art. 9 para. 2 lit. (a) DSGVO, and there is no other legal basis for the processing.
• you object to the processing in accordance with Art. 21 Par. 1 GDPR and there are no overriding legitimate reasons for the processing, or you object to the processing in accordance with Art. 21 Par. 2 GDPR.
• The personal data concerning you were processed unlawfully.
• The deletion of personal data concerning you is necessary to comply with a legal obligation under Union or national law to which the controller is subject.
• The personal data concerning you has been collected in relation to the information society services offered, in accordance with Article 8, paragraph 1, GDPR.

Information to third parties

If the controller has made personal data concerning you public and is obliged to delete them in accordance with Art. 17 para. 1 DPA, they shall take appropriate measures, including technical measures, taking into account available technology and implementation costs, to inform data controllers who process the personal data that you, as a data subject, have requested them to delete all links to these personal data or copies or replications of these personal data.

Exceptions

The right to deletion does not exist insofar as processing is necessary

• to exercise the right to freedom of expression and information;
• to comply with a legal obligation requiring processing under Union or national law to which the controller is subject or to perform a task carried out in the public interest or in the exercise of official authority vested in the controller;
• for reasons of public interest in the field of public health pursuant to Art. 9 para. 2 lit. (h) and (i) and Art. 9 para. 3 DSGVO;
• for archiving, scientific or historical research purposes in the public interest or for statistical purposes in accordance with Art. 89 Para. 1 DSGVO, insofar as the law referred to in section (a) is likely to render impossible or seriously prejudice the attainment of the objectives of such processing, or
• to assert, exercise or defend legal claims.

5. Right to data portability

You have the right to receive the personal data concerning you that you have provided to the data controller in a structured, common and machine-readable format. You also have the right to have this data communicated to another person in charge without interference from the person in charge, to whom the personal data has been made available, provided that:

• the processing is based on a form of consent pursuant to Art. 6 para. 1 lit. (a) DSGVO or Art. 9 para. 2 lit. (a) GDPR or to a contract pursuant to Art. 6 para. 1 lit. (b) GDPR and
• the processing is carried out using automated procedures.

In exercising this right, you also have the right to obtain that the personal data concerning you be transferred directly from one controller to another controller, in so far as this is technically feasible. The freedoms and rights of other persons must not be affected by this.

The right to data portability shall not apply to the processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

Would you like to receive your data in machine-readable form as an archive? Please click here or in your account settings on "Create file”.

6. Right of objection

You have the right to object at any time, for reasons arising from your particular situation, to the processing of personal data relating to you on the basis of Article 6 paragraph 1 lit. (e) or (f) of the DPA; this also applies to profiling based on these provisions.

The controller shall no longer process the personal data concerning you unless they can demonstrate compelling legitimate reasons for processing which outweigh your interests, rights and freedoms, or for the purpose of asserting, exercising or defending legal claims.

Where the personal data concerning you are processed for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing, including profiling, insofar as it is linked to such direct marketing.

If you object to processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.

Notwithstanding Directive 2002/58/EC, you have the possibility of exercising your right of objection in connection with the use of Information Society services by means of automated procedures using technical specifications.

7. Right of revocation of the declaration of consent under data protection law

You have the right to revoke your data protection declaration of consent at any time. The revocation of your consent does not affect the lawfulness of the processing that has taken place on the basis of your consent until revocation.

XIV. Responsible data protection authority

The data protection authority responsible for Tickaroo GmbH is:

Bayerisches Landesamt für Datenschutzaufsicht 
Promenade 18
91522 Ansbach
Telephone: (09 81) 18 00 93-0
E-Mail: poststelle@lda.bayern.de

XV. Changes

This privacy policy may be revised from time to time. The current version is always available at www.tickaroo.com. Please note, only the German version of the Privacy Policy is legally binding. We recommend that users regularly check this data protection statement to keep up to date with changes.

Last updated: June 2024