Tickaroo Bots
Tickaroo operates a small number of automated agents (“bots”) that fetch content on your behalf — for example to generate rich link previews, import content into a liveblog, or deliver webhooks. This page lists every bot, the exact User-Agent it sends, the IP addresses it uses, and how to allow or block it.
If your firewall or bot-management system (WAF) blocks unknown agents, allowlist the User-Agents and/or the IP ranges below so Tickaroo features keep working.
Bots
| Bot | Purpose | User-Agent |
|---|---|---|
| Link Preview | Generates rich previews for links and embeds pasted into a liveblog (Open Graph scraping). | Tickaroo-LinkPreview/1.0 (+https://www.tickaroo.com/bot) |
| Content Fetcher | Pulls content and media into a liveblog — RSS feeds, article/content import, remote media, and DAM/CMS integrations. | Tickaroo-ContentFetcher/1.0 (+https://www.tickaroo.com/bot) |
| Webhooks | Delivers liveblog event notifications to a webhook endpoint you configure. | Tickaroo-Webhook/1.0 (+https://www.tickaroo.com/bot) |
IP ranges
All Tickaroo bots send requests from a fixed set of IP addresses, published here:
https://www.tickaroo.com/customer-docs/bot/ip-ranges.txt
Allowlist these addresses if you prefer IP-based firewall rules.
robots.txt
Tickaroo bots do not evaluate robots.txt. They act on explicit actions you take in the editor (pasting a link, configuring a feed, adding a webhook), not autonomous crawling. To stop a bot, use its opt-out below.
Opt-out
- Link Preview — block the
Tickaroo-LinkPreview/1.0User-Agent or our IP ranges on your site; previews of your pages will then not be generated. - Content Fetcher — remove the corresponding integration (RSS feed / content stream, DAM or Livingdocs connection, or import) in the Tickaroo editor.
- Webhooks — remove the webhook subscription in the Tickaroo editor.
Internal service identities
You may also see User-Agents of the form Tickaroo-Int-<service>/1.0 (for example Tickaroo-Int-editor-backend/1.0). These identify internal Tickaroo service-to-service traffic and Tickaroo’s calls to authenticated third-party APIs. They are not used to fetch content from customer infrastructure and do not need to be allowlisted.
Contact
Questions about Tickaroo bots or allowlisting? Visit Tickaroo Support or email support@tickaroo.com.